I was speaking to a customer service representative less than a week ago. They said the...

GetHuman-saucych's customer service issue with Comenity Bank from November 2018

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The issue in GetHuman-saucych's own words
I was speaking to a customer service representative less than a week ago. They said they were going to remove two of the late payment. We had a house fire I just went into the store today and pay *** and I did make a purchase for pajamas because the sale was so sweet and if there's a balance to let me know but I was told to late payments were going to be removed and they were not yet. And I do thank you guys for your help I do appreciate it.
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Comenity Bank

Customer service issue
Reported by GetHuman-saucych
Nov 25th, 2018 - 10 mons ago
I have an issue with Comenity Bank too
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Seen by 2 customers so far
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Timeline
GetHuman-saucych started working on this issue
Nov 25th, 2018 12:57am
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Nov 25th, 2018 12:57am