I received two shirts from J.Crew. I did not order them. I returned them using the post...

GetHuman-vetnav's customer service issue with Comenity Bank from August 2018

1 view
 | 
229 similar
 | 
0 following
Help with my Comenity Bank issue
First: share to improve GetHuman-vetnav's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vetnav may need:
Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
GetHuman-vetnav's next move: call Comenity Bank.
The best way to get your problem resolved is to tap the button below to start calling Comenity Bank. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-vetnav's own words
I received two shirts from J.Crew. I did not order them. I returned them using the post paid envelope. There was NO direction to get the post office to sign for it or acknowledge I gave the package to them. Talking with a female from Commenity she said it was my fault. I followed the directions given. I said I mailed the shirts back and she said they did not received the shirts. She further said I was at fault for not getting the post office to sign for the package. The post office said they cannot help. Please help
GetHuman-vetnav did not yet indicate what Comenity Bank should do to make this right.
I have an issue with Comenity Bank too
How GetHuman-vetnav fixed the problem
We are waiting for GetHuman-vetnav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comenity Bank's attention and get better help faster. Tap below to get started.
Having Comenity Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comenity Bank email you?
This email address isn't valid
Follow this issue
See how GetHuman-vetnav fixes it.
This email address isn't valid

Comenity Bank

Customer service issue
Reported by GetHuman-vetnav
Aug 21st, 2018 - a mon ago
I have an issue with Comenity Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 229 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vetnav started working on this issue
Aug 21st 8:03pm