This little routine you provide for us to find out way to an email is a joke. Thanks f...

GetHuman-kmackt's customer service issue with Comenity Bank from June 2018

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Help with my Comenity Bank issue
Before contacting them, items GetHuman-kmackt may need:
Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
GetHuman-kmackt's next move: talk to Comenity Bank when they open.
Comenity Bank's call center is closed now. We will send GetHuman-kmackt a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-kmackt's own words:
The problem I ran into: This little routine you provide for us to find out way to an email is a joke. Thanks for nothing.
I trust that Comenity Bank will make this right and come up with a resolution that is fair.
Help with my Comenity Bank issue
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Comenity Bank

Customer service issue
Reported by GetHuman-kmackt
Jun 25th, 2018 - 2 mons ago
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GetHuman-kmackt started working on this issue
Jun 25th 5:11pm