The money order is not cashed or received by community bank. I have returned all merch...

GetHuman563476's customer service issue with Comenity Bank from April 2018

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The issue in GetHuman563476's own words
Pay with a money order in Feb ** **** ... The money order is not cashed or received by community bank. I have returned all merchandise and it was during holidays and snow storms
I have no merchanduse. But being charged late fees for no reason. All mail,And all businesses were closed dornholudays or weather issues. I tried since December **** tonpay over phone on one etc. No go. Now today you take a patment over phone no problem and say I still owe more late fees. It's wrong of you to keep charging me I checked front and back end of money order I'm canceling it since I paid over phone. My confirmation number is **** April * **** for **.**.
I think I owe ** for first late fee at time of storms etc. Then retrned all merchandise. So one late fee I understand. If ya made it easier to pay it wouldn't be an issue. **********
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Comenity Bank

Wayfair payment for late fee if **.**.
Customer service issue
Reported by GetHuman563476
Apr 2nd, 2018 - 5 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 1317 others
0 customers following this

Timeline

GetHuman563476 started working on this issue
Apr 2nd, 2018 7:59pm
GetHuman563476 indicated the issue is not fixed yet.
Apr 2nd, 2018 7:59pm
GetHuman563476 indicated the issue is not fixed yet.
Apr 4th, 2018 3:23am
GetHuman563476 indicated the issue is not fixed yet.
Apr 6th, 2018 2:46am

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