The WeighMyTruck app I use at Cat Scales will not accept my new Comdata card, saying my...

GetHuman-sevenhea's customer service issue with Comdata from December 2018

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The issue in GetHuman-sevenhea's own words
The WeighMyTruck app I use at Cat Scales will not accept my new Comdata card, saying my employee ID and card number don't match. When I spoke to a rep at Cat Scales they told me my Dispatcher had not set me up approved for that use. When I contacted my Dispatcher, he told me to contact you because he has no clue why I can't use it. He said no one else has a problem using WeighMyTruck. Can this be fixedm
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Comdata

Customer service issue
Reported by GetHuman-sevenhea
Dec 18th, 2018 - 2 mons ago
I have an issue with Comdata too
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Seen by 2 customers so far
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Timeline
GetHuman-sevenhea started working on this issue
Dec 18th, 2018 12:32pm