The WeighMyTruck app I use at Cat Scales will not accept my new Comdata card, saying my...
GetHuman-sevenhea's customer service issue with Comdata from December 2018
2 views
|
623 similar
|
0 following
Help with my Comdata issue
First: share to improve GetHuman-sevenhea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sevenhea's next move: talk to Comdata when they open.
Comdata's call center is closed now. We will send GetHuman-sevenhea a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-sevenhea may need:
Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-sevenhea's own words
The WeighMyTruck app I use at Cat Scales will not accept my new Comdata card, saying my employee ID and card number don't match. When I spoke to a rep at Cat Scales they told me my Dispatcher had not set me up approved for that use. When I contacted my Dispatcher, he told me to contact you because he has no clue why I can't use it. He said no one else has a problem using WeighMyTruck. Can this be fixedm
GetHuman-sevenhea did not yet indicate what Comdata should do to make this right.
I have an issue with Comdata too
How GetHuman-sevenhea fixed the problem
We are waiting for GetHuman-sevenhea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.