Before contacting them, items GetHuman1615104 may need:
Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman1615104's own words
I signed up for a service called kidgaurd for my childs phone and was only suppose to be charges $*.** today for a ** day free trial. After the $*.** charge I got another text saying that $**.** was taken out of my account by kidgaurd. I canceled the service immediately after that and told them i want my money back but nothing has happen on my account. My refferance numbers are *********. I do not want the transaction going threw! It says it is still pending! I didn't have the service but long enough to cancel it.
GetHuman1615104 did not yet indicate what Comdata should do to make this right.
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