My xfinity streaming app was working fine up on my roku ultra until last night. Now it...

GetHuman5897013's customer service issue with Comcast from March 2021

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The issue in GetHuman5897013's own words
My xfinity streaming app was working fine up on my roku ultra until last night. Now it says make sure it's connected to your home xWi-Fi, which I am but it still won't connect. I have tried rebooting the router, uninstalling and reinstalling the app etc. I did recently upgrade to the xFi gateway but the streaming app still worked on my roku ultra after the upgrade which was about * days ago maybe a week. I'm getting seriously annoyed with this.

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Comcast

Customer service issue
Reported by GetHuman5897013
Mar 28th, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 21616 others
0 customers following this

Timeline

GetHuman5897013 started working on this issue
Mar 28th 5:44pm

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