My mothers phone is not working when she calls someone the other person hears so much c...

GetHuman5885989's customer service issue with Comcast from March 2021

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The issue in GetHuman5885989's own words
My mothers phone is not working when she calls someone the other person hears so much crackling and cutting in and out that you cant hear anything she says. I unplugged the box where the phone connection is and it did not help. I would like for someone to go to her house and check it . This is the third time in the past few months she has had trouble she lives alone and has some *dementia . Please call me at the number listed.

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Comcast

Customer service issue
Reported by GetHuman5885989
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 21766 others
0 customers following this

Timeline

GetHuman5885989 started working on this issue
Mar 25th 12:42pm

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