Forgot to mail January Comcast invoice.*Called customer service - gave "someone" a cred...

GetHuman5863801's Billing issue with Comcast from March 2021

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The issue in GetHuman5863801's own words
Forgot to mail January Comcast invoice.*Called customer service - gave "someone" a credit card number to BOTH cover January and February*AND asked that that Credit card be used by you for all invoices - going forward.* This was NOT done - now I get a shut off notice from you.*On **** I mailed a check to Comcast for $***.**. Have you received and processed that check?*This is account **** ** *** *******

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Comcast

Billing issue
Reported by GetHuman5863801
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 21928 others
0 customers following this

Timeline

GetHuman5863801 started working on this issue
Mar 19th 2:09pm
GetHuman5863801 indicated the issue is not fixed yet.
Mar 19th 6:42pm
GetHuman5863801 indicated the issue is not fixed yet.
Mar 19th 7:01pm