I received my bill and it is ***.**. with a one time charge of $***. what is this cha...

GetHuman5530065's Billing issue with Comcast from December 2020

Help with my Comcast issue
First: share to improve GetHuman5530065's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5530065 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5530065's own words
I received my bill and it is ***.**. with a one time charge of $***. what is this charge for and is there a promotion or another plan that i can switch to with unlimited streaming at a reasonable price. i have four virtual students at home and the overages are a bit much. I switched from internet essentials because of this reason hoping to obtain an unlimited streaming data plan to help cut down on cost for me.

GetHuman5530065 did not yet indicate what Comcast should do to make this right.

How GetHuman5530065 fixed the problem

We are waiting for GetHuman5530065 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comcast

Billing issue
Reported by GetHuman5530065
Dec 7th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 21882 others
0 customers following this

Timeline

GetHuman5530065 started working on this issue
Dec 7th, 2020 4:04pm