Comcast’s cable was laid in our drain pipe to our rain downspout then to their box on t...

GetHuman5430492's customer service issue with Comcast from November 2020

Help with my Comcast issue
First: share to improve GetHuman5430492's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5430492 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5430492's own words
Comcast’s cable was laid in our drain pipe to our rain downspout then to their box on the side of our garage. Our *” drain pipe is clogged with roots and debris and if we snake it to clear, we’ll chew up the cable. The cable should NEVER have used our drain pipe in the first place. I’m sure the installers back in **** when the unit was being built used it as a shortcut. Our drain backs up each time it rains. We need your crew to come out ASAP and remedy this issue as we live in a townhouse and our next door neighbor used Comcast.

GetHuman5430492 did not yet indicate what Comcast should do to make this right.

How GetHuman5430492 fixed the problem

We are waiting for GetHuman5430492 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5430492
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 22050 others
0 customers following this


GetHuman5430492 started working on this issue
Nov 3rd, 2020 8:21pm