Comcast’s cable was laid in our drain pipe to our rain downspout then to their box on t...

GetHuman5430492's customer service issue with Comcast from November 2020

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The issue in GetHuman5430492's own words
Comcast’s cable was laid in our drain pipe to our rain downspout then to their box on the side of our garage. Our *” drain pipe is clogged with roots and debris and if we snake it to clear, we’ll chew up the cable. The cable should NEVER have used our drain pipe in the first place. I’m sure the installers back in **** when the unit was being built used it as a shortcut. Our drain backs up each time it rains. We need your crew to come out ASAP and remedy this issue as we live in a townhouse and our next door neighbor used Comcast.

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Comcast

Customer service issue
Reported by GetHuman5430492
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 22050 others
0 customers following this

Timeline

GetHuman5430492 started working on this issue
Nov 3rd, 2020 8:21pm