Back in July we had xfinity installed. A new cable had to be installed from the road to...

GetHuman5225408's Equipment Trouble issue with Comcast from September 2020

Help with my Comcast issue
First: share to improve GetHuman5225408's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5225408 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5225408's own words
Back in July we had xfinity installed. A new cable had to be installed from the road to our house. In this process the installers who dug the hole put a nick in our irrigation system and we had to have it repaired. I called back in July and again in August and was told that a call would be coming from an insurance agent as of today September *nd we have not heard from anyone.*we would like to put in for the cost of the repair. Please let us know how we do this.*Thank you*Jeanette

GetHuman5225408 did not yet indicate what Comcast should do to make this right.

How GetHuman5225408 fixed the problem

We are waiting for GetHuman5225408 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comcast

Equipment Trouble issue
Reported by GetHuman5225408
Sep 2nd, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19054 others
0 customers following this

Timeline

GetHuman5225408 started working on this issue
Sep 2nd, 2020 8:40pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers