i just tried comcast business. They mandate use of their cable modem*router*wifi box...
GetHuman-whburlin's customer service issue with Comcast from August 2020
Help with my Comcast issue
First: share to improve GetHuman-whburlin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-whburlin may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-whburlin's own words
i just tried comcast business. They mandate use of their cable modem*router*wifi box. Absolutely no choice for me to use mine. they also install public wifi off the wifi in their cable modem*router*wifi box that I lease from them. That signal interfere's with our wifi signal. I canceled because of the above. **I would like, instead, "comcast residential" for the same location. Comcast Residential allowed me to use my modem and*my router (at least in the past) . can i do so in this "commercial" building?**Thank you
GetHuman-whburlin did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-whburlin fixed the problem
We are waiting for GetHuman-whburlin to fix the problem and share the solution with the rest of us customers.
Please help with my Comcast issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.