i just tried comcast business. They mandate use of their cable modem*router*wifi box...

GetHuman-whburlin's customer service issue with Comcast from August 2020

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The issue in GetHuman-whburlin's own words
i just tried comcast business. They mandate use of their cable modem*router*wifi box. Absolutely no choice for me to use mine. they also install public wifi off the wifi in their cable modem*router*wifi box that I lease from them. That signal interfere's with our wifi signal. I canceled because of the above. **I would like, instead, "comcast residential" for the same location. Comcast Residential allowed me to use my modem and*my router (at least in the past) . can i do so in this "commercial" building?**Thank you

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Comcast

Customer service issue
Reported by GetHuman-whburlin
Aug 28th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 18673 others
0 customers following this

Timeline

GetHuman-whburlin started working on this issue
Aug 28th, 2020 6:27pm