My disabled brother has no voice service, no dial tone. His phone * is ***- ***-****, J...

GetHuman5193688's customer service issue with Comcast from August 2020

Help with my Comcast issue
First: share to improve GetHuman5193688's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5193688 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5193688's own words
My disabled brother has no voice service, no dial tone. His phone * is ***- ***-****, John VanBlarcum. He has a mental illness disability. His address is **** Capital Ave NE, Apt*, Battle Creek MI *****. I am his sister Kathy Wright. He has a cell phone, ***-***-****, that he can be contacted on. He is hard of hearing, so doesn't always hear it ringing. It is important that his LL phone work. I can be contacted at ***-***-****.

GetHuman5193688 did not yet indicate what Comcast should do to make this right.

How GetHuman5193688 fixed the problem

We are waiting for GetHuman5193688 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman5193688
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 18357 others
0 customers following this

Timeline

GetHuman5193688 started working on this issue
Aug 24th 3:25pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers