Comcast was working at our home at **** west San Nicolas Dr *Hit our waterline, Found o...

GetHuman5131282's customer service issue with Comcast from August 2020

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The issue in GetHuman5131282's own words
Comcast was working at our home at **** west San Nicolas Dr *Hit our waterline, Found out that it was not repaired properly. There is dirt in approx *** feet of waterline!! NO WATER pressure to house. Getting a letter from our plumber to state the situation and we still hardly have any water pressure to our home we expect Comcast to come out and fix immediately or their plumbing subcontractor please contact me at ***-***-**** my name is Ned McGrath the homeowner in question.*We expect immediate results if not we will be suing Comcast for ALL related damages to our landscaping, which is clogged!!!! We were on vacation when this happened and our neighbor told us that you were digging at his property and hours the repair your men in the field made was not done correctly as there was no Primer used on the pipe! Again pipe is full of dirt and it’s going to need to be repaired ASAP please call me as soon as reasonably possible before I hire a plumber and an attorney and start court action

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Customer service issue
Reported by GetHuman5131282
Aug 4th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16995 others
0 customers following this


GetHuman5131282 started working on this issue
Aug 4th, 2020 7:01pm

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