lost tv connection Sunday am. was informed the issue was a faulty HDMI cable. Monday...
GetHuman5065743's Service Outage issue with Comcast from July 2020
Help with my Comcast issue
First: share to improve GetHuman5065743's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5065743 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5065743's own words
lost tv connection Sunday am. was informed the issue was a faulty HDMI cable. Monday I replaced the cable and still could not communicate with cable box, mind you I am helping a family member with her issue. Monday she called service and they informed her its the TV. Today (Tuesday) I swapped out the TV, and still can't connect to the cable box. Triple checked all cable connections and powered the box off and on. she has a older box and needs an upgraded BOX. This is the *rd time I have driven over here.
GetHuman5065743 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman5065743 fixed the problem
We are waiting for GetHuman5065743 to fix the problem and share the solution with the rest of us customers.
Please help with my Comcast issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.