We live at *** S Prairie St, Knoxville Il *****. We have cable wires hanging in our dri...

GetHuman5063834's customer service issue with Comcast from July 2020

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The issue in GetHuman5063834's own words
We live at *** S Prairie St, Knoxville Il *****. We have cable wires hanging in our driveway. I called the City of Knoxville & was told they belong to you. I want someone out here to get them back up where they belong. We have a bad storm Saturday night I believe that is what brought them down. If we do not get a response, I will pull them down myself. I'm sick of trying to get the truck through them!!!

GetHuman5063834 did not yet indicate what Comcast should do to make this right.

I have called so many phone numbers. I've already chatter with Thomas. The phone number he gave me will not work if you do not want service from Comcast. WE DO NOT HAVE COMCAST. WE ARE NOT A COMCAST CUSTOMER.
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Comcast

Customer service issue
Reported by GetHuman5063834
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 15742 others
0 customers following this

Timeline

GetHuman5063834 started working on this issue
Jul 14th 2:31pm
GetHuman5063834 indicated the issue is not fixed yet.
Jul 15th 4:50pm