Comcast did nothing wrong. My daughter has been paying my Comcast bill and all the con...

GetHuman5055591's customer service issue with Comcast from July 2020

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The issue in GetHuman5055591's own words
Comcast did nothing wrong. My daughter has been paying my Comcast bill and all the conversations with Comcast. Now we have decided that I will pay the bill. That is fine BUT The ACCOUNT remains in her name which means I cannot run the account. This includes *. Account * Passwords *. I am allowed to pay the bill. *. I had Norton BUT I botches up the passwords so bad that I can't get back to Norton. What can we do? I saw that we could change ownership which could help. Please help....

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Customer service issue
Reported by GetHuman5055591
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 15696 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN


GetHuman5055591 started working on this issue
Jul 13th 6:17pm