Comcast did nothing wrong. My daughter has been paying my Comcast bill and all the con...

GetHuman5055591's customer service issue with Comcast from July 2020

6 views | 15696 similar | 0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman5055591 to get a Comcast rep on the line!
Always use the GetHuman Phone to call Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5055591's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5055591's own words
Comcast did nothing wrong. My daughter has been paying my Comcast bill and all the conversations with Comcast. Now we have decided that I will pay the bill. That is fine BUT The ACCOUNT remains in her name which means I cannot run the account. This includes *. Account * Passwords *. I am allowed to pay the bill. *. I had Norton BUT I botches up the passwords so bad that I can't get back to Norton. What can we do? I saw that we could change ownership which could help. Please help....

GetHuman5055591 did not yet indicate what Comcast should do to make this right.

How GetHuman5055591 fixed the problem

We are waiting for GetHuman5055591 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5055591 fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman5055591
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 15696 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman5055591 started working on this issue
Jul 13th 6:17pm