Need my wifi box moved because we can not get internet upstairs. The guy told me that I...

GetHuman-mmundorf's customer service issue with Comcast from July 2020

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The issue in GetHuman-mmundorf's own words
Need my wifi box moved because we can not get internet upstairs. The guy told me that I should have no problems but if we not he would come back and move it. I asked him if they would charge me another home visit fee and he saud no. I have been trying to call fir months but can't get past the automated thing. It just tries to trouble shot and that is NOT what I need. I need to talk to an actual person ! I need someone to set up an appointment for them to come to my house. My number is ***-***-****

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Comcast

Customer service issue
Reported by GetHuman-mmundorf
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 15640 others
0 customers following this

Timeline

GetHuman-mmundorf started working on this issue
Jul 11th 5:18pm
GetHuman-mmundorf indicated the issue is not fixed yet.
Jul 12th 3:16pm
GetHuman-mmundorf confirmed the issue is fixed. Hooray!
Jul 14th 9:07pm
GetHuman-mmundorf indicated the issue is not fixed yet.
Jul 14th 9:07pm

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