You sent me a bill that I owe you money and I paid my bill a month prior and closed my...

GetHuman4704841's Billing issue with Comcast from April 2020

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The issue in GetHuman4704841's own words
You sent me a bill that I owe you money and I paid my bill a month prior and closed my account and paid the full amount and I have my receipt in hand. I went to your office on Palm Beach Lakes Boulevard in West Palm Beach Florida. The young lady that helped me because I told her that you always try to get extra money out of people put her name her EMP ID number ASims*** or LQW . I told her I knew that you would try to build me more money even though I had over three weeks left of service and I paid in full and I would appreciate you putting it on my account my phone number is ***-***- ****. I paid the bill in full and had * *** weeks left of time and now you’re trying to bill me for more time. I will send a copy of my bill that I paid I went to your place and did it myself. I am tired of paying more money than what I owe you people. During the time I had your service I really did not have service it was in an out the whole time. I want to get to the bottom of this right away. I will drive over and see the young lady at the Comcast office and tell her you did exactly what I told her you would do. I paid for service I never received any waves in the payment that I made to Comcast office

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Comcast

Billing issue
Reported by GetHuman4704841
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 12045 others
0 customers following this

Timeline

GetHuman4704841 started working on this issue
Apr 23rd, 2020 6:25pm

Paying Too Much for Your Plan?

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Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers