SCAM ATTEMPT. RECEIVED CALL FROM PENNY JINES. MAN SAID HE WAS COMCAST AGENT AND MY BILL...

GetHuman-letaspri's customer service issue with Comcast from April 2020

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The issue in GetHuman-letaspri's own words
SCAM ATTEMPT. RECEIVED CALL FROM PENNY JINES. MAN SAID HE WAS COMCAST AGENT AND MY BILL WAS OVERDUE BECAUSE IT HAD BEEN REFUNDED. I GAVE HIM CONF. * * AND HE AGREED, BUT SAID IT HAD BEEN REFUNDED YESTERDAY AND WOULD HIT MY ACCOUNT MONDAY. HE SOUNDED LIKE A REAL AGENT. SAID COMCAST NO LONGER ACCEPTED PMT FROM CHECKING ACCT, ONLY DEBIT CARD. WHEN I REFUSED TO GIVE HIM CARD * HE SAID SERVICE WOULD BE DISCONTINUED, AND A $** RE-CONNECTION FEE CHG. VERY BELIEVEABLE, AND I AM NOT GULLIBLE. HIS PHONE NUMBER:****-***-**** OH- WHEN I SAID I WOULD CALL BACK HE SAID NOBODY WOULD ANSWER DUE TO VIRUS. WARN PEOPLE

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Comcast

Customer service issue
Reported by GetHuman-letaspri
Apr 12th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 10597 others
0 customers following this

Timeline

GetHuman-letaspri started working on this issue
Apr 12th 12:22am
GetHuman-letaspri indicated the issue is not fixed yet.
Apr 12th 4:35am
GetHuman-letaspri indicated the issue is not fixed yet.
Apr 12th 4:35am
GetHuman-letaspri indicated the issue is not fixed yet.
Apr 12th 4:36am
GetHuman-letaspri indicated the issue is not fixed yet.
Apr 12th 4:36am

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