My comcast package of internet which I subscribe to had a base price before fees and ta...

GetHuman4618980's Cancel Service issue with Comcast from April 2020

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Name on account, Billing Address, Last four of social security, and Account PIN
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman4618980's own words
My comcast package of internet which I subscribe to had a base price before fees and taxes of $**.** a month back in April of ****. After fees the total was $**.**. My most current bill now has that same base package now costing $**.** before fees. After fees it now costs me $***.** a month, nearly **% more. With more expenses, economic uncertainty, and the current pandemic I am needing to contain costs and notice area competitors offering rates at the base price of $**.** I paid a year ago. I am needing to cancel my service or have my package adjusted back to meet that competitor At&t or I no longer will stay a comcast customer. I have been a loyal customer for a number of years and have always paid my bill on time. What can you do to keep me as a customer?

GetHuman4618980 did not yet indicate what Comcast should do to make this right.

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Cancel Service issue
Reported by GetHuman4618980
Apr 10th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 10436 others
0 customers following this


GetHuman4618980 started working on this issue
Apr 10th 8:14pm

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