I am writing regarding a commercial advertisement for an Xfinity X* for a predominately...

GetHuman-jonniedo's customer service issue with Comcast from February 2020

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The issue in GetHuman-jonniedo's own words
I am writing regarding a commercial advertisement for an Xfinity X* for a predominately African American Channel. In tiny lettering in the advertisement there is written Dear White People available into Netflix with Xfinity X*. This is so incredibly racist. How would Dear N word people. You need to END this message. I would also appreciate an apology. You can’t have it both ways. As a white person you don’t treat me as a racist. I would be happy to watch this channel. DROP THIS!!!!!

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Comcast

Customer service issue
Reported by GetHuman-jonniedo
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7976 others
0 customers following this

Timeline

GetHuman-jonniedo started working on this issue
Feb 19th 12:54am

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