I have dealt with your agents, * wks ago and again yesterday. They tried and were helpf...
GetHuman4282396's Equipment Trouble issue with Comcast from January 2020
Help with my Comcast issue
The issue in GetHuman4282396's own words
I have dealt with your agents, * wks ago and again yesterday. They tried and were helpful in some respects. But, the problem issue is still not resolved. my internet connection keeps stopping with DCbrown*** secured ***% Wifi and going to Xfinity secured with little Wifi? It happens during the day and especially at night? After * months of your service, I'm ready to go back to my old provider through my phone company, which was very good internet service, never a problem. I complained a month ago, talked with "service" tech and was told a tech would ck. with me. The tech was somewhat helpful yesterday, but didn't resolve the problem. Would appreciate at least an email back.
GetHuman4282396 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman4282396 fixed the problem
I never received a call back from Get Human as I had requested, so I have a local PC tech coming to the house to fix any problems. I had also tried your recommendation of using restore.com. They were of no use and as far as I'm concerned a big money scam to the point of double billing me for the initial cheap service Of $**.** after I refused to agree to their $*** a yr tech service. restor is now blocked on my pc.
Please help with my Comcast issue
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GetHuman4282396 indicated the issue is not fixed yet.
Jan 26th, 2020 12:29am
GetHuman4282396 confirmed the issue is fixed. Hooray!
Jan 28th, 2020 10:16pm
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