We signed up for Internet service in mid-December **** and were provided a *-week time...

GetHuman4266355's customer service issue with Comcast from January 2020

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The issue in GetHuman4266355's own words
We signed up for Internet service in mid-December **** and were provided a *-week time frame for installation (new cable needed installed as none was placed when home was built in ****). To-date electric and phone utilities have not been marked* water and cable have been marked and re-marked. PA Utility commission requires * days notice for utilities to mark before digging can occur. Is it common to have to wait * weeks for installation to occur? Svc address is: *** Conoy Ave., Elizabethtown, PA ***** with associated phone number of ***.***.****. I have had to reschedule the final equipment installation several times due to cable not being installed. Your help*comments are appreciated.*Thanks, Jay Ellison

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Comcast

Customer service issue
Reported by GetHuman4266355
Jan 18th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 8251 others
0 customers following this

Timeline

GetHuman4266355 started working on this issue
Jan 18th 7:57pm
GetHuman4266355 indicated the issue is not fixed yet.
Jan 19th 3:10pm