We replaced the modem with new one. No connection is made to WiFi. The Comcast robot re...

GetHuman-efruitha's customer service issue with Comcast from June 2019

Help with my Comcast issue
The issue in GetHuman-efruitha's own words
We replaced the modem with new one. No connection is made to WiFi. The Comcast robot reconnections did not work. How can we connect?
GetHuman-efruitha did not yet indicate what Comcast should do to make this right.
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Customer service issue
Reported by GetHuman-efruitha
Jun 28th, 2019 - 4 mons ago
I have an issue with Comcast too
Seen by 2 customers so far
Similar issue to 17137 others
0 customers following this
Items needed
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GetHuman-efruitha started working on this issue
Jun 28th 2:45pm
GetHuman-efruitha confirmed the issue is fixed. Hooray!
Jul 1st 9:44pm