Hi I want to be a potential Comcast customer but I am being told it would cost ME...

GetHuman3125561's customer service issue with Comcast from June 2019

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The issue in GetHuman3125561's own words
Hi I want to be a potential Comcast customer but I am being told it would cost ME $**** to run the cable from the adjacent road to my house. This is absurd! I live at *** rte *** in Bridgeton and the cable is there for all but only about a mile of the road is no cable all the other houses have it available. Doesn't make sense that even one more customer would make a difference for your company that wants service. I just assume you don't want my business. I am a customer service rep and even one more customer to me makes it more profitable to the company I work for. I was told by your service rep to call back in * months. Crazy...I may still have a open ticket there it's ******* if you need to look at it, however after the surveyor came out it may be closed. Any help you can offer would be greatly appreciated.

GetHuman3125561 did not yet indicate what Comcast should do to make this right.

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Customer service issue
Reported by GetHuman3125561
Jun 21st, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 16809 others
0 customers following this


GetHuman3125561 started working on this issue
Jun 21st, 2019 4:20pm

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