Your company ported my phone number to Verizon on Sunday the second of June without my...

GetHuman3040688's Service Outage issue with Comcast from June 2019

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The issue in GetHuman3040688's own words
Your company ported my phone number to Verizon on Sunday the second of June without my request and without my permission. I have been on the phone for * days trying to get my home phone working again. I have been promised for *days that the phone service would be operational. Tuesday I was promised that I would have phone service by Wednesday evening. Wednesday I was promised that my phone service would be operational after giving authorization for the change back to your company. That action would be immediate upon authorization. This is the second time I have had to give authorization. I have a wife that is ** years old and has medical issues. I have been passed around from person to person for * days. Everyone of them promising they will have the problem taken care of quickly. We have had the same phone number for ** years. If I have to give my permission *days in a row to have my number ported back to me, how can YOU port my number to someone else without my permission? I wish your representatives would keep the promises that they make. I know you are a very large corporation, but you have lost sight of your clientele. You are too big to care. We have trusted what used to be Comcast for many years and if you have the internal fortitude to push a few buttons on your keyboard you will see that!**SINCERELY DISAPPOINTED,*William Blough

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Comcast

Service Outage issue
Reported by GetHuman3040688
Jun 6th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 16069 others
0 customers following this

Timeline

GetHuman3040688 started working on this issue
Jun 6th, 2019 12:52am

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