Comcast broke a large flagstone paver, left a huge mess by the cable box and broke our...

GetHuman-torinotb's customer service issue with Comcast from March 2019

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The issue in GetHuman-torinotb's own words
Comcast broke a large flagstone paver, left a huge mess by the cable box and broke our sprinkler line during installation in the fall. They fixed the mess and were supposed to leave the ticket open and fix the sprinkler line in the spring when we called. I called Sat. and they say there’s no record. Another ticket was created and a supervisor was supposed to call...* days call! Just called and was told no record of the new ticket! Really disappointed with the customer service! Guess social media and better business bureau is next.
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Customer service issue
Reported by GetHuman-torinotb
Mar 29th, 2019 - 7 mons ago
I have an issue with Comcast too
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GetHuman-torinotb started working on this issue
Mar 29th 1:10am
GetHuman-torinotb indicated the issue is not fixed yet.
Apr 1st 2:54am