My internet was cancelled at the wrong residence. I have recently moved and, as such, h...
GetHuman2602095's customer service issue with Comcast from March 2019
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman2602095 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2602095's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2602095 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman2602095's own words
My internet was cancelled at the wrong residence. I have recently moved and, as such, have requested that my internet subscription be cancelled at **** Coach Rd. ****. **Instead, my internet has been cancelled at my new residence, *** Pierce Butler Rt. This is a problem for several reasons* first of which is that I have repeatedly and explicitly stated that my internet should NOT be cancelled at *** Pierce Butler Rt. and should instead be cancelled at **** Coach Rd **** as of March **, ****.
GetHuman2602095 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman2602095 fixed the problem
We are waiting for GetHuman2602095 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.