My internet was cancelled at the wrong residence. I have recently moved and, as such, h...

GetHuman2602095's customer service issue with Comcast from March 2019

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The issue in GetHuman2602095's own words
My internet was cancelled at the wrong residence. I have recently moved and, as such, have requested that my internet subscription be cancelled at **** Coach Rd. ****. **Instead, my internet has been cancelled at my new residence, *** Pierce Butler Rt. This is a problem for several reasons* first of which is that I have repeatedly and explicitly stated that my internet should NOT be cancelled at *** Pierce Butler Rt. and should instead be cancelled at **** Coach Rd **** as of March **, ****.
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Comcast

Customer service issue
Reported by GetHuman2602095
Mar 27th, 2019 - 23d ago
I have an issue with Comcast too
Not resolved
Seen by 7 customers so far
Similar issue to 13016 others
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Timeline
GetHuman2602095 started working on this issue
Mar 27th 5:57am