Static on landline. Changed phone. Did not help. Need someone to check wiring outside...

GetHuman1977459's customer service issue with Comcast from January 2019

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The issue in GetHuman1977459's own words
Static on landline. Changed phone. Did not help. Need someone to check wiring outside and fix it. Have trouble hearing caller. Very annoying. Need a real Comcast repair person to fix it. Callers to me constantly complain that they can’t hear me. The trouble is not inside my house. The problem is with the wiring outside. Please have it repaired. The static started a long time ago and only occurred after rain. It is now all the time. It slowly is becoming a security problem. If I can’t get help to me because I can’t be heard, I might as well not have a phone at all. I surely pay enough for my bundle to have someone fix the problem before it gets any worse.
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Comcast

Customer service issue
Reported by GetHuman1977459
Jan 16th, 2019 - a mon ago
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Seen by 3 customers so far
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Timeline
GetHuman1977459 started working on this issue
Jan 16th 6:21pm