Home invasion, system fail. Service man came out. Default in my sensor and my front...

GetHuman1970457's customer service issue with Comcast from January 2019

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The issue in GetHuman1970457's own words
Home invasion, system fail. Service man came out. Default in my sensor and my front door didn't sound off at all , which stated everything looks fine and didn't understand why that didn't work. System had also been off line for several hours and didn't understand that. I had call twice before stated that I didn't think that my sensor work, but came out and was told it did. I was told that their manager was to make sure Xfinity legal department will get in touch with me but it has been two weeks and nothing.
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Customer service issue
Reported by GetHuman1970457
Jan 15th, 2019 - a mon ago
I have an issue with Comcast too
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Seen by 4 customers so far
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