Our cable went out on ******* at * in the afternoon. I contacted the **** number. A t...

GetHuman-debsoper's customer service issue with Comcast from January 2019

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The issue in GetHuman-debsoper's own words
Our cable went out on ******* at * in the afternoon. I contacted the **** number. A technician would be out on monday between noon and two. A text arrived that a technician would be out on Tuesday from * to *. I spoke to at least * different people you check status. Three said that a technician would be out on Monday, others confirmed Tuesday. We have been loyal comcast customers for years. We have never been treated so poorly. Why the confusion? This is unacceptable. Almost all of our neighbors have switched to fios. We remained loyal to comcast. We are now questioning our loyalty if a simple appt cannot be made without error. Respectfully submitted, Bristol and Deborah soper
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Customer service issue
Reported by GetHuman-debsoper
Jan 14th, 2019 - 9 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
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GetHuman-debsoper started working on this issue
Jan 14th 8:38pm