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Before contacting them, items GetHuman1963996 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman1963996's own words
I have been waiting for a credit of $***.** to be applied since September. This icredit is the exact amount of my overdue balance.**The last Ref * I was given is - **********.**Once again, I called on Saturday after spending ** minutes on the phone, the agent said I needed to be transferred to billing and put me right back into the que.**This needs to be resolved as I have spent too many hours on this issue which is a Comcast mistake since day *!
GetHuman1963996 did not yet indicate what Comcast should do to make this right.
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How GetHuman1963996 fixed the problem
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