I am having some financial issues at the moment and need to lower my bill. I contacted...

GetHuman1909445's customer service issue with Comcast from January 2019

2 views
 | 
10302 similar
 | 
0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman1909445 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1909445's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1909445 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman1909445's own words
I am having some financial issues at the moment and need to lower my bill. I contacted Comcast via chat as well as customer care. Chat stated their are no deals, customer care only could save me $** a month and that would be reducing my channels. I called the retention department and the only option they give me was adding additional services, which I do not wish to do. I contacted other providers in my area and AT&T is offering internet and TV for $** a month and Metronet is offering both for $**.**. I wanted to give Comcast a chance to provide me some savings before I switch, however no one I spoke with seemed to care to have me as a customer.*Misty Shonkwiler
GetHuman1909445 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman1909445 fixed the problem
We are waiting for GetHuman1909445 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman1909445 fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman1909445
Jan 6th, 2019 - a mon ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 10302 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1909445 started working on this issue
Jan 6th 5:49pm