I switch to Comcast today went over with what I wanted it was important for my husband...

GetHuman-rhub's customer service issue with Comcast from December 2018

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The issue in GetHuman-rhub's own words
I switch to Comcast today went over with what I wanted it was important for my husband to have the TVG channel he said it was included in the package for $***.** plus tax , call back tonight to see if HD was included ,than I ask to check the channels , she said TVG was not included that I would have to upgrade and change the buddle from ** mo. to ** mo and charge $**.** more I am confuse I would like to know just want it is. schedule to be installed **.***** pleae let me know
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Comcast

Customer service issue
Reported by GetHuman-rhub
Dec 5th, 2018 - a mon ago
I have an issue with Comcast too
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GetHuman-rhub started working on this issue
Dec 5th, 2018 1:19am