My "on demand" has not worked the * plus years I have lived at my current location. I...

GetHuman-jmayrog's customer service issue with Comcast from December 2018

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The issue in GetHuman-jmayrog's own words
My "on demand" has not worked the * plus years I have lived at my current location. I have called several times **% of the time It takes forever to get a human, then once I do I end up talking to someone who does not speak clear English, or who does not listen to what I am saying. Currently my bill is over ***.** and I don't have internet, I don't have all the channels, and my On Demand still is not working. The last time I called the guy I talked to said that a Comcast worker would be by to check on why my on demand is not working. Guy never showed, never called, never saw him. Also every time I call they first want to remote to my box, then they say I need a new box (not true) then they finally send someone out who tells me every single time that the problem is due to some sort of a block on the cables that keeps people from being able to use other people's Wii-FII and also interfers with my On Demand, so they take that off and for about **hours my on demand works. then it stops and I have to go through the whole cycle all over again. I am really frustrated with Comcast.
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Customer service issue
Reported by GetHuman-jmayrog
Dec 3rd, 2018 - 2 mons ago
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GetHuman-jmayrog started working on this issue
Dec 3rd, 2018 8:41pm