Regarding acct: ****-**-***-********On ******** we paid $***.** and now I have schedul...

GetHuman-gasshel's customer service issue with Comcast from December 2018

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The issue in GetHuman-gasshel's own words
Regarding acct: ****-**-***-********On ******** we paid $***.** and now I have scheduled through my bank another payment for $***.** on ********. This can't be right. How much do we actually owe? **Could you please excuse the $**.** late fee? We have never been late in all the years with Comcast. This probably happened because we aren't getting the bills in the mail. Could we please go back to paper?
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Comcast

Customer service issue
Reported by GetHuman-gasshel
Dec 5th, 2018 - a mon ago
I have an issue with Comcast too
Fixed
Seen by 4 customers so far
Similar issue to 9206 others
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Items needed
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Timeline
GetHuman-gasshel started working on this issue
Dec 5th, 2018 7:37pm
GetHuman-gasshel indicated the issue is not fixed yet.
Dec 6th, 2018 11:50pm