an order is placed on October * , **** for my account downgrade as i cant afford to pay...

GetHuman-rockaage's customer service issue with Comcast from October 2018

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The issue in GetHuman-rockaage's own words
an order is placed on October * , **** for my account downgrade as i cant afford to pay the huge bills i get every month form your office. i spoke with one of your staff as i made her to understand the fact that currently i have no job. then we agreed on bills of $**.*** month. but your office bridge the agreement and bill me ***.** dollars as at october *, ****. can u explain why this, after our downgrade agreement. and i have a proof and copy of the agreemenrt with me
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Comcast

Customer service issue
Reported by GetHuman-rockaage
Oct 19th, 2018 - 24d ago
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GetHuman-rockaage started working on this issue
Oct 19th 11:51am