I CALLED TO HAVE THE TV SERVICE REMOVED FROM MY BILLING AND PUT ON PERFORMANCE INTERNET...

GetHuman1321819's customer service issue with Comcast from October 2018

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The issue in GetHuman1321819's own words
I CALLED TO HAVE THE TV SERVICE REMOVED FROM MY BILLING AND PUT ON PERFORMANCE INTERNET FOR **.** PER MONTH WITH AGREEMENT *i WAS TOLD THAT AS A EXISTING CUSTOMER THAT WAS NOT POSSIBLE..* THE ONLY SOLUTION AVAILABLE WAS FOR ME TO SHUT MY EXISTING SERVICE OFF AND THEN REAPPLY AS A NEW CUSTOMER. THIS SOUNDS REDICULOUS TO ME.*I ONLY USE MY TV MAYBE ** DAYS THIS YEAR AND YOU JUST KEEP INCREASING THE MONTHLY SO THIS WILL FORCE ME IN nOVEMBER WHEN I AM IN fL. TO SHUT MY SERVICE OFF WITH YOU...YOU OFFER NO ALTERNATIVE AND YOUR CHEAPEST BUNDLE WITH TV ADDS ON A *.** BROADCAST FEE FOR SOMETHING I DO NOT NEED
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Comcast

Customer service issue
Reported by GetHuman1321819
Oct 11th, 2018 - a mon ago
I have an issue with Comcast too
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Seen by 2 customers so far
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Timeline
GetHuman1321819 started working on this issue
Oct 11th 9:20pm