**** Beacon Street*Brookline, MA, ******October **, *******I have not been able to rece...

GetHuman-joyjerx's customer service issue with Comcast from October 2018

1 view
 | 
7255 similar
 | 
0 following
Help with my Comcast issue
First: share to improve GetHuman-joyjerx's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-joyjerx to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-joyjerx's own words
**** Beacon Street*Brookline, MA, ******October **, *******I have not been able to receive any calls on my cordless telephone (***-***-****) evidenced by the number of missed calls recorded by Comcast. On *********, I brought the phone to Best Buy where it was purchased to determine the problem. Best Buy replaced the battery which was dead. At home, I returned the phone to its base which I plugged in. I am still unable to send or receive calls because the phone shows "No line." It is not inconceivable that the phone is plugged into the wrong line because of the web of lines left by Comcast technicians when its services were installed. **I tried the chat line but as soon the staff realized that I was not referring to a smart phone, the conversation stopped. I tried to use my cell phone (a stand by) but my address, telephone number, and four last digits of my social security number were not recognized by Comcast**Regrettably, I could have had my problem fixed by AT@T which has an office on Beacon Street, Brookline, a-block from where I live, because I am not a customer. **I would appreciate getting an email or call on my cell phone (***-***-****) from Comcast to schedule a visit and time when for a technician to fix the problem.**Thank You,*Joyce James
GetHuman-joyjerx did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-joyjerx fixed the problem
We are waiting for GetHuman-joyjerx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman-joyjerx fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman-joyjerx
Oct 11th, 2018 - a mon ago
I have an issue with Comcast too
Not resolved
Seen by 1 customer so far
Similar issue to 7255 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-joyjerx started working on this issue
Oct 11th 7:51pm