The TV is plays fine and then all of a sudden the screen freezes then it goes black and...

GetHuman-slinebe's customer service issue with Comcast from September 2018

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The issue in GetHuman-slinebe's own words
The TV is plays fine and then all of a sudden the screen freezes then it goes black and then a message comes up telling me sorry for the inconvenience and that Comcast is working on it but this is been going on for weeks and then as a code for the problem * to * it freezes up over and over again it's very frustrating I have unplugged and reset I have tried redoing everything I have checked the wires I have called you people several times about it and it still is happening
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Comcast

Customer service issue
Reported by GetHuman-slinebe
Sep 27th, 2018 - 3 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
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Timeline
GetHuman-slinebe started working on this issue
Sep 27th 10:12pm