My name is Jacqueline, and I am a Google developer attempting to help a friend resolve...

GetHuman-funkyour's customer service issue with Comcast from September 2018

Help with my Comcast issue
The issue in GetHuman-funkyour's own words
My name is Jacqueline, and I am a Google developer attempting to help a friend resolve an issue with her Gmail account. I realize that I am contacting Comcast, but per a Zacks financial report, I was able to find out that your company owns AT&T, which brings us to to the current issue at hand regarding the purpose of this communication. The number my friend used in **** to start her Gmail account was then owned by AT&T prepaid* she no longer has the device, but even still I made a call to the number in an attempt to describe what you have read above* there was no answer, and after sending a text to which there was also no response, my friend did a number search which now links all of us together in this... You guys, Comcast, now own what was once her cell number and is currently listed as a landline. That said, without being able to a verification code to that number, she is locked out of her Google and Gmail account and is in dire need of pertinent and time sensitive personal information therein. The number is question is **********. I am open to suggestions and look forward to us all successfully resolving this issue together.
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Comcast

Customer service issue
Reported by GetHuman-funkyour
Sep 26th, 2018 - 2 mons ago
I have an issue with Comcast too
Fixed
Seen by 3 customers so far
Similar issue to 6733 others
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GetHuman-funkyour started working on this issue
Sep 26th 2:48am
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Sep 26th 2:48am
GetHuman-funkyour indicated the issue is not fixed yet.
Sep 27th 4:50pm