A random number called me about Comcast offers. The number is *** (***) ***-*******They...

GetHuman-ffdwavie's customer service issue with Comcast from September 2018

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The issue in GetHuman-ffdwavie's own words
A random number called me about Comcast offers. The number is *** (***) ***-*******They had all my info - my full name, my number, my email address, my address including my apartment number, the plan I have and more. They tried to send me links to open through email - but the email did not come through even tho she told me the exact address. I believe this is part of their procedure for their scam to not have the email send so they can say they’ll send it through text. The link was in French and all spaced out. It was weird. They were in atlanta georgia and a black Woman spoke to me. I asked why is it in French and she said bc a lot of our customers speak French and we want to include everyone. I hung up after that because that was a huge red flag. I blocked that number and the text number as soon as it was sent once again after I blocked her. I want to report This number and know for sure it is a scam - and to take action because online everyone is annoyed and talking about that exact number and how it won’t stop calling. Your customers can’t figure out if it’s real or not because she is so convincing. If you look it up on backwards phone look up it’s a mans name and his actual address. **Please tell me what this number is, if my account and safety are okay as she knows everything about me including where I live, and what action you will be taking.
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Comcast

Customer service issue
Reported by GetHuman-ffdwavie
Sep 24th, 2018 - 2 mons ago
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GetHuman-ffdwavie started working on this issue
Sep 24th 6:02pm