This is Megan Creech wanting to chat with a Customer Service Representative about our h...

GetHuman-deenacre's customer service issue with Comcast from September 2018

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The issue in GetHuman-deenacre's own words
This is Megan Creech wanting to chat with a Customer Service Representative about our home account! Our account is listed in my Fathers name George Creech *** West Brevard Street Tallahassee, FL *****. I am needing to speak with someone willing to help us on our Past Due account. I made a payment on our account and it was returned by the bank and hasn’t been sent back through the second time as of yet. We are wanting to work out some payment plans with Comcast to avoid losing our cable service if @ all possible please. I work a full time job and get paid by weekly meaning I get paid next Friday. Also my Mama is totally disabled and she receives her check on the *rd of each month. Will someone please try and help us with this matter please and not disconnect our services! I can make a payments on the **th of September, the *rd of October, the **th of October and the **th of October and by then have the account brought to a current status. Is there anyway Comcast can work with us on this matter? If so it would be very much appreciated and thoughtful of Comcast. I had rather Chat with a Customer Service Representative about this issue than talk on the phone with someone who isn’t willing to help me. Your kindness would be very much appreciated as I am working a full time job and having to take the very best of care of my disabled parents who enjoy being able to watch TV during the day while I am working. Please help me anyway that you possibly can. Thanks so much! Megan Creech
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Comcast

Customer service issue
Reported by GetHuman-deenacre
Sep 21st, 2018 - 6 mons ago
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Last four of social security
Account PIN
Timeline
GetHuman-deenacre started working on this issue
Sep 21st, 2018 6:14pm