Recently I got a call from a debt collector saying i owed Comcast $***, I explain to th...

GetHuman-petemose's customer service issue with Comcast from September 2018

6521 similar
0 following
Help with my Comcast issue
First: share to improve GetHuman-petemose's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-petemose to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-petemose may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-petemose's own words
Recently I got a call from a debt collector saying i owed Comcast $***, I explain to them ive never had comcast and it isnt availale where i live, found out someone in Detroit Michigan had used my SSN. They sent me a fraud package which I returned they said it didnt have the right yr(mar-may****) I had sent **** ban statements showing my address and also sent a copy of my drivers liscense, which they claimed were unlegibile, well im ** yrs old and i had no trouble reading it, ive went back to the bank and ive sent a copy of my address and a new copy of my drivers ID, upon recieving this new copies i want this to be solved, I have lived here at this address for the past *plus years and have been on the town council for the past * years, why dont Comcast go after the person in Michigan that did this to Comcast instead of me having to prove where i lived during this time, I offered the address over the phone to the person responsible but the lady on the phone wouldnt accept it. Not only is Comcast giving me the runaround, this debt is on my credit report. You should be getting the copies i sent you soon and upon getting them i hope it solves this fiasco, and I hope that Comcast will remove this fraud from my credit report ASAP......Melvin C. Moser
GetHuman-petemose did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-petemose fixed the problem
We are waiting for GetHuman-petemose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Comcast email you?
This email address isn't valid
Follow this issue
See how GetHuman-petemose fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-petemose
Sep 20th, 2018 - 6 mons ago
I have an issue with Comcast too
Not resolved
Seen by 6 customers so far
Similar issue to 6521 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-petemose started working on this issue
Sep 20th, 2018 8:34pm