Recently I got a call from a debt collector saying i owed Comcast $***, I explain to th...
GetHuman-petemose's customer service issue with Comcast from September 2018
Help with my Comcast issue
First: share to improve GetHuman-petemose's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-petemose to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-petemose may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-petemose's own words
Recently I got a call from a debt collector saying i owed Comcast $***, I explain to them ive never had comcast and it isnt availale where i live, found out someone in Detroit Michigan had used my SSN. They sent me a fraud package which I returned they said it didnt have the right yr(mar-may****) I had sent **** ban statements showing my address and also sent a copy of my drivers liscense, which they claimed were unlegibile, well im ** yrs old and i had no trouble reading it, ive went back to the bank and ive sent a copy of my address and a new copy of my drivers ID, upon recieving this new copies i want this to be solved, I have lived here at this address for the past *plus years and have been on the town council for the past * years, why dont Comcast go after the person in Michigan that did this to Comcast instead of me having to prove where i lived during this time, I offered the address over the phone to the person responsible but the lady on the phone wouldnt accept it. Not only is Comcast giving me the runaround, this debt is on my credit report. You should be getting the copies i sent you soon and upon getting them i hope it solves this fiasco, and I hope that Comcast will remove this fraud from my credit report ASAP......Melvin C. Moser
GetHuman-petemose did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-petemose fixed the problem
We are waiting for GetHuman-petemose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.