All I wanted to do is take my home phone off my account they told me that was ok but i...

GetHuman-jerrycke's customer service issue with Comcast from September 2018

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The issue in GetHuman-jerrycke's own words
All I wanted to do is take my home phone off my account they told me that was ok but it would not change the amount of the bill ever month not unless I sign a new contract and then I will save **.** dollars a month but to do that I had to sign a new contract for * years but after that in one year my DVR service will go up that was the best they could do . Why can’t I in the contract keep the DVR for * years if it is a new contract?
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Comcast

Customer service issue
Reported by GetHuman-jerrycke
Sep 20th, 2018 - 6 mons ago
I have an issue with Comcast too
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GetHuman-jerrycke started working on this issue
Sep 20th, 2018 1:53pm
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Sep 20th, 2018 1:54pm