Good Afternoon: *My name is Bob Hollis and I would like a few answers to this issue.*W...

GetHuman-meblond's customer service issue with Comcast from September 2018

5 views | 6301 similar | 0 following
Help with my Comcast issue
First: share to improve GetHuman-meblond's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-meblond to get a Comcast rep on the line!
Always use the GetHuman Phone to call Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-meblond may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman-meblond's own words
Good Afternoon: *My name is Bob Hollis and I would like a few answers to this issue.*We moved in June and I cancelled our service. I had a zero balance and I asked how much we would owe from the first of the month to the cancelation date. Woman said it just posted and was **.** so with her on the phone I payed that balance. She said I might get another bill in the mail. I told her all our mail has been forwarded so when or if I get it I will pay it then.*To my knowledge we never got another bill. The house was sold.*We are current at our new home.*Today I get a call from a Collection Agency stating Comcast has sent us to them to collect an outstanding bill. I refused to pay it and told them I'd take care of it myself when I determine if I do owe it or not.*I would like to talk to someone to clear this issue up. I did everything I was asked to do including using your transfer of service from our old home to the new one.*I'd like to know what happened.

GetHuman-meblond did not yet indicate what Comcast should do to make this right.

How GetHuman-meblond fixed the problem

We are waiting for GetHuman-meblond to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-meblond fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-meblond
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 6301 others
0 customers following this


GetHuman-meblond started working on this issue
Sep 14th, 2018 5:43pm