I think im being treated unfair. I moved from my old address on apr **th called in on m...

GetHuman-nataskig's customer service issue with Comcast from August 2018

3 views
 | 
5166 similar
 | 
0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman-nataskig to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-nataskig's own words
I think im being treated unfair. I moved from my old address on apr **th called in on may *nd to change my cable plan from the hotel didnt move into my new place until june *st got the new equipment the store informed me i didnt owe anything on my old bill when i payed the $*** got a bill in the mail it had a old balance of $*** from old address lady on the phone put in memo she explained to me about my bill she told me she put in a request to the credit department to adjust my bill called in to a supervisor she had a smart mouth even when i asked her to listen to the recording of the lady saying i would be credited and she refused. I think comcast should honor what that lady told me even tho she lied to me and didnt put that on the memo.
GetHuman-nataskig did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-nataskig fixed the problem
We are waiting for GetHuman-nataskig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nataskig fixes it.
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman-nataskig
Aug 15th, 2018 - a yr ago
I have an issue with Comcast too
Fixed
Seen by 3 customers so far
Similar issue to 5166 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-nataskig started working on this issue
Aug 15th, 2018 1:04am
GetHuman-nataskig confirmed the issue is fixed. Hooray!
Aug 18th, 2018 4:06am