I think im being treated unfair. I moved from my old address on apr **th called in on m...

GetHuman-nataskig's customer service issue with Comcast from August 2018

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The issue in GetHuman-nataskig's own words
I think im being treated unfair. I moved from my old address on apr **th called in on may *nd to change my cable plan from the hotel didnt move into my new place until june *st got the new equipment the store informed me i didnt owe anything on my old bill when i payed the $*** got a bill in the mail it had a old balance of $*** from old address lady on the phone put in memo she explained to me about my bill she told me she put in a request to the credit department to adjust my bill called in to a supervisor she had a smart mouth even when i asked her to listen to the recording of the lady saying i would be credited and she refused. I think comcast should honor what that lady told me even tho she lied to me and didnt put that on the memo.
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Customer service issue
Reported by GetHuman-nataskig
Aug 15th, 2018 - a yr ago
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GetHuman-nataskig started working on this issue
Aug 15th, 2018 1:04am
GetHuman-nataskig confirmed the issue is fixed. Hooray!
Aug 18th, 2018 4:06am