Still waiting for a call back. - Shows 'fixed' but it's not true. *)

GetHuman887294's customer service issue with Comcast from July 2018

17 views | 3989 similar | 0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman887294 to get a Comcast rep on the line!
Always use the GetHuman Phone to call Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman887294's own words
Review of my options for better pricing and features. ... I have been informed that I can switch to CenturyLink for a dedicated line & **Mpbs downloads for $***mo for life. Before I make that leap, I would like to know what my options are with Comcast. I've been a Comcast customer for ** years. I'd like to stay. *)
When I try to explore my options online I am directed to call *-***-Xfinity where I get stuck in an electronic answering quagmire.
I'd love for someone to call me and sell me a great package that would increase my feature set and reduce my monthly rate. Also, would also like my rental equipment replaced with a newer, more up to date model or device and have my exterior drop to my house replaced.
I've been a customer for ** years.
Calling Comcast directly, chatting with competitor ISP.
How GetHuman887294 fixed the problem

We are waiting for GetHuman887294 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman887294 fixes it.
This email address isn't valid

Comcast

Internet & Phone
Customer service issue
Reported by GetHuman887294
Jul 16th, 2018 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 3989 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman887294 started working on this issue
Jul 16th, 2018 9:57pm
GetHuman887294 indicated the issue is not fixed yet.
Jul 18th, 2018 1:47am
GetHuman887294 indicated the issue is not fixed yet.
Jul 18th, 2018 1:56am
GetHuman887294 indicated the issue is not fixed yet.
Jul 18th, 2018 1:57am
GetHuman887294 indicated the issue is not fixed yet.
Jul 18th, 2018 1:57am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies